Help center
Aisle Intelligence Support
Learn how to scan and review receipts, export spreadsheet-ready data, manage budgets and store profiles, use Aisle Intelligence Plus and Aisle Bot, get ready for the grocery list, protect your backups, and resolve common issues.
Need help with something not covered here?
Email support@aisleintelligence.app. Include your iPhone model, iOS version, app version, and the steps that produced the issue—but do not send sensitive grocery or loyalty data.
Start here
Getting started
Aisle Intelligence is a free iPhone app for iOS 17 or later, available on the App Store. Its core features do not require an Aisle Intelligence account, subscription, retailer login, or internet connection. Aisle Intelligence Plus is an optional subscription.
Overview
See monthly spending, budget pace, category totals, recent trips, price changes, and the Receipt to Spreadsheet shortcut.
Activity
Search and filter grocery trips, inspect receipt details, edit saved records, share a summary, or delete a receipt.
Budget
Set the monthly grocery plan, review weekly pace, and create optional plans for individual grocery categories.
Stores
Import online-order files and manage store profiles, loyalty cards, reminders, exports, restore, privacy information, and local-data deletion.
Add your first receipt
- Open receipt entry. Use the add button on Overview or Activity, or open Receipt to Spreadsheet from Overview.
- Choose a source. Scan with the camera, choose a photo, import a PDF or image file, or enter the trip manually.
- Review the draft. Correct the store, date, total, savings, fees, tax, items, quantities, and categories. Recognition is a starting point, not a final record.
- Save. The reviewed receipt becomes part of Activity, budget totals, category insights, search, and export.
Capture and review
Receipts and text recognition
Scan with camera
Use your iPhone’s camera to capture one or more receipt pages.
Choose a photo
Select a clear receipt image from Photos. Aisle Intelligence receives only the item you choose through Apple’s picker.
Import a file
Import a PDF, PNG, JPEG, or HEIC receipt from Files. Imports can be up to 25 MB and contain up to five pages.
Enter a trip
Add the merchant, date, total, savings, fulfillment method, notes, and optional items without storing a receipt image.
Improve recognition results
- Flatten curled receipts and use even, bright lighting without glare or deep shadows.
- Keep the merchant, date, item lines, discounts, tax, and final total visible and in focus.
- Capture the receipt straight on and avoid including unrelated documents in the frame.
- For long receipts, use a multi-page camera scan rather than one distant, unreadable image.
- Always compare the draft with the original receipt before saving. Apple Vision recognition can misread text or amounts.
If the camera or import does not work
- Camera permission: open iOS Settings, locate Aisle Intelligence, and enable Camera. You can also review access under Settings > Privacy & Security > Camera.
- Unsupported or oversized file: use a normally sized PDF, PNG, JPEG, or HEIC file no larger than 25 MB and no more than five pages.
- Recognition cannot finish: try a sharper image, split a long receipt into several pages, or use manual entry.
- Possible duplicate: Aisle Intelligence warns when the same merchant, date, and total already exist. Check Activity before saving another copy.
Compile online purchases
Import online order files
Aisle Intelligence can read compatible CSV and JSON order files on your iPhone. Retailer formats vary. Amazon, Target, Walmart, and Kroger do not share one standard consumer export format.
- Open Stores > Import online orders, or choose Import online orders from receipt entry.
- Select the retailer label that represents the file.
- Choose a CSV or JSON order file from Files.
- Review every parsed order and its available items.
- Deselect non-grocery or incorrect orders.
- Confirm the source and import the selected orders.
- The app processes the file on your device and does not save the original file.
- The app saves only the orders you approve.
- The app uses an order ID found in the selected file for duplicate detection when one is available. Orders without IDs use the selected retailer label and a local source-record fingerprint.
- Malformed records are excluded. Records are also excluded when a recognized status marks them as cancelled, refunded, returned, or void, or when a recognized currency field explicitly marks them as non-USD.
- The file limit is 25 MB. Large files may need to be split.
Protect privacy archives. They can contain addresses, payment details, and unrelated personal information. Extract the archive and select only its purchases or orders file.
This feature does not sign in to a retailer, request a retailer password, scrape a website, or download history automatically. Retailer-help links open only when you choose them.
Aisle Intelligence is independent and is not affiliated with, sponsored by, or endorsed by Amazon, Target, Walmart, or Kroger. Retailer names and marks belong to their respective owners.
Move your data
CSV export, JSON backup, and restore
Create a spreadsheet CSV
- Open Overview > Receipt to Spreadsheet for the guided workflow, or open Stores > Export or restore.
- Choose CSV and prepare the export.
- Use the iOS share sheet to save or send the file to Numbers, Excel, Google Sheets, Files, or another destination you trust.
CSV includes one row per item. A receipt without itemized lines receives a single receipt-total row. Quantity and unit-price columns are filled when those details were recognized or entered.
Avoid double-counting totals. purchase_total and saved repeat on each item row. Use receipt_total_once and saved_once when summing receipt-level totals; those values appear only on the first row of each receipt.
Create a restorable backup
- Open Stores > Export or restore.
- Select JSON, then choose Prepare JSON export.
- Share the file to a secure location you control.
The JSON file is the complete Aisle Intelligence backup format. It can include purchases, budgets, preferences, store profiles, loyalty or member IDs, and receipt images stored by the app. The review screen shows every accepted page of a multi-page PDF and text recognition reads each page, but the saved receipt and its backup retain a processed JPEG of the first page only. Protect the backup as you would protect the original receipts.
Restore a JSON backup
- Export a current JSON backup first if you may want to return to the data already on the iPhone.
- Open Stores > Export or restore and choose Choose Aisle Intelligence JSON backup.
- Select the backup and confirm the replacement.
Restore replaces the current local Aisle Intelligence data. A CSV cannot be restored. Backups larger than 100 MB, altered or damaged files, and unsupported backup versions are rejected.
Understand spending
Budgets, activity, and price insights
Set the monthly budget
Open Budget and tap Edit. Enter the monthly grocery total, then save. Overview shows spending, remaining amount, forecast, and pace; Budget shows spending, remaining amount, and weekly pace.
Plan categories
Open a category from Budget and choose Edit plan. Category reporting is most useful when saved receipts contain reviewed itemized lines.
Find a trip
Activity can search store and item names and filter by store or fulfillment method. Open a trip to edit, share, or delete it.
Compare prices
Price intelligence appears after the same item name is present on at least two itemized receipts. Consistent item names produce better comparisons.
Deleting or editing a receipt updates the app’s spending totals and insights. Deleting a receipt cannot be undone unless the earlier record exists in a JSON backup.
Loyalty details
Store profiles, loyalty cards, and reminders
The Stores tab opens the Stores & data screen. Store profiles are records you maintain manually; they are not connected retailer accounts.
Add a store profile
- Open Stores and choose Add under Store profiles.
- Enter the retailer and loyalty-program details you want to keep locally.
- Optionally add a member ID, benefit or reward balance, notes, and a reward expiration date.
- Save the profile. If the member ID can be represented safely, the profile can display a Code 128 loyalty card.
Compare any generated barcode with the code issued by the retailer before presenting it at checkout. Aisle Intelligence does not verify balances, download purchase history, or update store profiles automatically.
Turn on reminders
- Open Stores > Reminders and enable the reminder types you want.
- Allow notifications when iOS asks.
- For reward reminders, add a future reward-expiration date to the corresponding store profile.
Reminders are scheduled locally. Budget alerts are evaluated after you save a receipt, reward reminders use dates in store profiles, and the weekly review uses the app’s local schedule. No notification server is involved.
If reminders do not arrive, confirm both the in-app switches and iOS Settings > Notifications > Aisle Intelligence. Focus modes, notification summaries, and system notification settings can affect delivery.
Optional subscription
Aisle Intelligence Plus
Plus compares the groceries you buy most with prices near you, shows where you could have saved, and lets you ask Aisle Bot, the AI helper, about your groceries, prices, and stores. Each price shows its source: Your price from your own receipts, Crowdsourced price from shoppers near you, or the retailer’s website.
Plans
Plans available for $4.99 and $9.99 a month: Plus and Plus Household, billed through your Apple Account. The app shows the price before you buy. Plus is for people 13 and older.
Cancel or change a plan
Open Settings > Apple Account > Subscriptions on your iPhone. Cancel at least 24 hours before the current period ends to stop the next renewal. Deleting the app does not cancel a subscription.
Ask Aisle Bot
Ask from the Plus tab or from an item’s price page. Type the question or dictate it. Aisle Bot shows the prices behind each answer. Answers can be incomplete or wrong, so check the price with the store.
Prices near you
Plus uses the first three digits of your ZIP code, from your approximate location or your profile. Sharing prices from your receipts is optional and off until you turn it on in Stores & data. Shared prices carry no name, account, or device identifier.
Apple handles subscription refunds at reportaproblem.apple.com. For details, read the Plus agreements and Plus privacy policy.
New in 1.2
Grocery list and Plan my trip
Version 1.2 adds a free grocery list. Open it from the Grocery list card on Overview. With Plus, you also get a trip planner, and Aisle Bot plans what to buy and where.
Grocery list
Add items by typing, pick products from your receipts, or add your regular items in one tap. Each item shows its lowest price and the store, marked Your price or, with Plus, Crowdsourced price. Items with no price yet show Pending more data.
Plan my trip
With Plus, compare 1 stop, 2 stops and the lowest prices. Each plan shows every stop’s subtotal and what you save, with a Check line that shows the math.
Plan with Aisle Bot
With Plus, tap Plan my groceries with Aisle Bot on your list. Aisle Bot plans what to buy and where to buy it, from your list and the items you usually buy.
Stay in control
Local data, privacy, and deletion
- Receipt recognition uses Apple Vision on the iPhone. Aisle Intelligence does not upload receipts for recognition.
- Purchases, receipt images, budgets, preferences, and store profiles are stored in the app’s protected local storage.
- Online-order files are processed on the iPhone. The original file is not retained; approved order records are stored locally.
- Aisle Intelligence has no account, cloud sync, advertising SDK, or analytics SDK, and its free features need no backend connection.
- If you use Plus, the app sends selected grocery details, never receipt photos, to our server to prepare your results. Results return to your iPhone and are not kept on the server.
- An export leaves the app only when you choose a destination in the iOS share sheet. That destination then handles its copy under its own terms.
Delete Aisle Intelligence data
- Create a JSON backup first if you may need the data again.
- Open Stores > Delete all data.
- Review the warning and confirm Delete everything.
This removes local purchases, receipt images, budgets, preferences, store profiles, and scheduled reminders from that device. It cannot delete copies you previously exported to Files, email, cloud storage, or another app.
For complete details, read the Aisle Intelligence Privacy Policy and the legal agreements and disclosures.
Common fixes
Troubleshooting
“Data wasn’t saved” appears
Check available iPhone storage and try the change again. If the app still opens your existing data, create a JSON backup before further troubleshooting.
CSV sharing is unavailable
Save at least one reviewed receipt, return to Receipt to Spreadsheet, and prepare the CSV again. The share action appears after the file is prepared.
A total or category looks wrong
Open the receipt in Activity, tap Edit, and compare every amount and item with the original. Reports update after the corrected receipt is saved.
A JSON backup will not restore
Confirm that you selected an unmodified Aisle Intelligence JSON backup rather than a CSV. The backup must be 100 MB or smaller and the iPhone must have enough free storage.
An online-order file will not import
Confirm that the file is a compatible CSV or JSON file no larger than 25 MB. Retailer formats vary. Excluded records can include missing dates or totals, invalid amounts, a recognized cancelled, refunded, returned, or void status, or a recognized currency field that explicitly identifies a non-USD currency.
A loyalty barcode is unavailable
Check the member ID for unsupported or unusually long characters and compare it with the retailer-issued identifier. You can still keep the profile without a barcode.
The app looks empty after setup
That is expected on first launch. Aisle Intelligence includes no preloaded receipts or store profiles. Add a receipt with the camera, a photo or file, or manual entry; add store profiles only when you choose.
Quick answers
Frequently asked questions
Does Aisle Intelligence connect to my grocery account?
No. Store profiles are manual records. Online-order import reads only a compatible CSV or JSON file that you select. The app does not request retailer passwords, sign in to retailer accounts, scrape retailer websites, or automatically download purchase history or reward balances.
Do I need internet access or an account?
No account or required network connection is used for core app features. Plus needs an internet connection. Opening a retailer-help, Support, or Privacy page, sending support email, or sharing to an online destination may use that destination’s network service.
Does the app sync between iPhones?
No. Aisle Intelligence does not provide cloud sync. To move data, create a JSON backup on one device, transfer it securely, and restore it on the other device. Restoring replaces the receiving device’s current app data.
Can support recover deleted receipts or a lost device?
No. Aisle Intelligence keeps your grocery records on your iPhone and does not keep a server copy. Recovery requires a JSON backup that you previously exported and retained.
What do “Your price” and “Crowdsourced price” mean?
Your price is what you paid, from your own receipts. Crowdsourced price is what shoppers near you paid, from receipts they chose to share. Crowdsourced prices show with Plus. Prices from grocers’ websites link to the store instead.
Where is the grocery list?
In version 1.2. Update the app from the App Store and open Overview › Grocery list. What’s new lists every release.
Why must I review every receipt?
On-device text recognition can confuse dates, quantities, discounts, tax, item names, and totals—especially on faded, folded, or unusually formatted receipts. Aisle Intelligence never saves recognized fields automatically without the review step.
What is the difference between CSV and JSON?
CSV is a human-readable spreadsheet export for analysis. JSON is the complete, versioned backup format that Aisle Intelligence can restore and may include receipt images and loyalty details.
Does Aisle Intelligence sell or monetize my grocery data?
No. Aisle Intelligence contains no advertising or analytics SDK and does not sell your grocery data. Your records stay on your iPhone. Plus sends selected grocery details to prepare your results, and sharing prices is off until you turn it on. The Privacy Policy explains each.
Where are the legal agreements and disclosures?
Onboarding requires agreement to the Terms of Use and End User License Agreement and acknowledgment of the Privacy Policy and Disclosures. Public copies are at aisleintelligence.app/legal, including the California Privacy Notice and Accessibility Statement.
What is the seasonal harvest calendar?
Overview includes a typical U.S. farmers-market harvest chart. Add an optional ZIP and the app picks a regional calendar (Florida winter tomatoes, California berries, Mid-Atlantic apples and gourds). Produce from your own receipts rises to the top. Seasons are typical, not live stall data.
Does the app support Dark Mode, larger text, and VoiceOver?
Yes. The app supports Dark Mode, Dynamic Type-friendly layouts, VoiceOver summaries, accessible chart descriptions, and minimum touch targets. Contact support with the screen and accessibility setting involved if you encounter a barrier.
Contact
Still need help?
Email support with:
- your iPhone model, iOS version, and Aisle Intelligence version;
- the screen or feature involved;
- what you expected and what happened instead; and
- the exact steps that reproduce the issue.
Email Aisle Intelligence Support
Protect your information: do not send retailer passwords, payment-card or bank details, unredacted receipts, loyalty or member IDs, or a full JSON backup unless support explicitly requests a specific redacted file through a trusted channel. Never post those details in an App Store review.